WhatsApp will be charging business customers for few of the services it offers. Thus, it will not be free for all the users.
According to a report, a press release was issued by WhatsApp according to which it has taken the decision to “charge business customers for some of the services” in order to continue building a business of their own as WhatsApp is planning to offer and expand free end-to-end encrypted text, video, and voice calling for over two billion people.
The official document read, “We’ve provided the WhatsApp Business app and WhatsApp Business API to help businesses of all sizes manage their chats. We’ve listened to feedback on what’s worked and believe WhatsApp can help make messaging the best way for consumers and businesses to connect.”
According to WhatsApp, “We know that most people will continue to use WhatsApp simply to communicate with friends and family, which is why we will keep developing great new features and protect people’s private conversations.”
Media coordinator and junior editor at Research Snipers RS-NEWS, I studied mass communication and interested technology business, I have 3 years experience in the media industry.