We all remember the Samsung Note 7 phones that used to explode and now another Samsung scandal has come up. A Samsung Washing Machine exploded in Texas, USA.
A family in Texas claimed that their Samsung washing machine just exploded.
The owner of the Washing Machine, Faisal Nuree said that he and his wife heard an explosion but thought it came from somewhere else.
Nuree said, “It was a boom sound, and my wife thought maybe something fell from the sky. We came here and saw what happened. It completely blew up.”
Before this incident occurred wife of Faisal Nuree put a mattress pad on the machine. When the incident occurred they were all in other rooms. Now Samsung’s disclaimer states “only wash bedding/waterproof items … Using other cycle may cause the washer’s top to suddenly detach from the machine causing serious injury.” So maybe washing a mattress pad was a wrong thing to do on part of the family.
Thankfully, none of the family members were in the storeroom when the washer exploded. Nuree said, “If people were here, especially my kids, it could have been deadly.”
Samsung has responded to this incident and said, “Samsung regrets the experience the Nuree family had and takes reported product concerns very seriously. We have reached out to learn more about what happened and to resolve the matter to their satisfaction. Samsung strongly encourages any customer who has experienced an issue with a Samsung product or authorized service visit to immediately contact us at 1-866-264-5636 or at samsung.com/us/tlw.”
In November 2016 there were above 700 reports of washing machine related issues. Samsung recalled 2.8 million machines at that time. It appears that again Samsung will face criticism if these incidents increase.