The Digital Rights Foundation (DRF) launched Pakistan Cyber Harassment Helpline on December 1st. The cyber crime victims can call toll free on the number 0800-39393 and register their complaints. This is a big step for the digital forum in Pakistan ever since the formation of the cyber crime bill. The service aims to offer cyber harassment victims free, safe and confidential service. It also aims to provide legal advice, digital security support, psychological counseling and referral system to the victims. It is now in operation and fully functioning. In order to register a complain, call 0800-39393 or send an e-mail at firstname.lastname@example.org. The portal remain open from Monday to Friday from 9:00 a.m. to 5:00 p.m. The digital rights foundation gets back to the people immediately.
The policies of the research based advocacy and non-governmental organization include no storage of the personal identity of the victim. The NGO will also not share the victims personal identity with any third party. The DRF will stand up against requests of information sharing by the law. Once the case is resolved, it will permanently delete the data of the victim.
Cyber Harassment is punishable by law
The national response centre for cyber crime also has an online complaint mechanism. The online complaint method takes around a week for someone in authority to get back to the victim. The form is easy to fill and asks for basic details. The cyber crime department is located on the 2nd Floor, National Police Foundation Building, Mauve Area, Sector G-10/4, Islamabad, Pakistan. The helpline is +92 336 6006 060 and the phone number is +92 51 9106 384. You can also contact the officers through email at Helpdesk@Nr3c.Gov.Pk
There are no charges involved and if anyone from the officials asks for money or other forms of favor then victims can report it to their nearest police station under charges of corruption.
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