Efforts by Facebook to address a wave of social turmoil will extend beyond reviewing its policies. The company has posted recommendations, according to The Verge, to group operators to help them address “race and social issues,” such as the protests of the Black Lives Matter that are gripping the US and many other countries. They are logical, but clearly built in direct response to increasingly political discussions between anti-racist activism and the upcoming presidential elections in the United States.
For a start, the social network suggests that groups should have managers and moderators from “impacted communities.” They should also review and outline rules for group members, even though this means banning certain topics or requiring post approval. However, Facebook also wants group leaders to be open to member input, and they may have to accept that a group’s nature may evolve, or even prompt, another group to be created.
The decision is an acknowledgment that tensions have grown in groups following the death of George Floyd and the resulting protests, and that group managers are seeking answers. At the same time, it is further recognition that users, in general, want Facebook to spend less time on the sidelines — they want to know that it is sensitive to changing circumstances.