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EU Getting Hard On Google Facebook And Twitter—User Terms

Tech giants are facing mounting pressure from European Union Authorities to rectify their user terms in order to comply with the EU law.

Facebook, Google and Twitter submitted their proposals which were considered insufficient by the authorities, The European Commission and consumer protection authorities in the bloc send notifications to Facebook, Twitter and Google last month to improve their proposed changes to the user terms by the end of September, Reuters has confirmed the letters sent to three companies yesterday.

The authorities can also put fines if the tech companies fail to comply the law.

However, Facebook, Twitter and Google denied making immediate comment on the issue.

The major concern authorities are facing with the proposals limit their ability to remove illegal content posted on social media and allowing them unilaterally to remove content posted by users on these platforms.

Two companies have reportedly submitted their amended proposals and one of them still asked for more time to submit.

All three companies initially proposed changes in user terms in March to satisfy the regulators. The major concern with those terms included; EU consumers to seek redress in California where the companies are based instead of contacting them in their home country.

US tech companies are now facing increased pressure and tough scrutiny in Europe the way they do business. Authorities are concerned with the matter how quickly they remove the threatening and illegal content.

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EU authorities have also asked companies to provide them the details and timeframe of how long it will take to deal with the requests of illegal content under consumer law, also dedicate a page or email to receive notifications from consumer authorities.

Additionally, authorities are in favor of introducing a procedure where consumers are acknowledged before the content removal and allow them to challenge the decision of removal.