Frequent Careem users have been moaning about the Careem’s Peak Factor, which multiplies the normal rate with 1.2 to 3.5 making it more difficult for users to pay for the ride they love.
The famous ride hailing service “Careem” is now vexing users with their “Peak Factor” in simple words “extra charges”. Careem claims that the Peak Factor only works during Holidays when people start flocking the requests to travel around the city as you can expect on holidays in Pakistan.
Well, it reasonably coherent that Careem applies congestion charges to keep the users pro rata captains proportionate without going in mismanagement troubles or any ad hoc measures which could be dangerous for all stakeholders.
But that was not the case at all, Careem “Peak Factor” was observed until today 6th of September even after two days of Eid Holidays.
IT SEEMS CAREEM WAS COLLECTING EIDI FROM ITS USERS
Whatever the cause was, the people are spurring Careem to stop this “Peak Factor” which might result in stop using the service.
— Faizan Lakhani (@faizanlakhani) September 4, 2017
— Taimoor. (@taimemalick) September 6, 2017
Exactly, i took the ride at peak factor 1.2 and whn i saw the ride history the peak factor im the summary was 1.8! I mean wtf..
— Marvi Khan (@MarvKhan) September 5, 2017
3x peak factor even when 3 cars are available near me. @CareemPAK
— Muhammed Ovais Alam (@OvaisAlam) September 5, 2017
— alee1 (@muhammadalee1) September 4, 2017